Helping students succeed is our top priority. We passionately pursue this goal through innovative course material solutions that combat the rising costs of higher education, improve retention rates, and provide unmatched faculty adoption support. Consistently exceeding industry standards, eCampus.com’s mission is to provide the easiest, fastest, and most affordable way for K-12 and higher education students to buy, rent, or sell textbooks and digital content. We’re dedicated to a customer-centered business model that allows us to adapt to the ever-changing textbook market through elevated ecommerce and dynamic pricing strategies. Providing best-in-class customer service and dedicated support, along with a vast selection of competitively priced course materials, eCampus.com offers a partnership with multiple solutions and one goal: you first.
eCampus.com is a premier edtech company focused on innovative textbook and course material solutions. Featured annually by Internet Retailer as one of the top 500 retailers in the country, eCampus.com consistently exceeds industry standards through its commitment to best-in-class digital and print learning solutions. With an unwavering commitment to increased affordability, long-term benefits, and unrivaled convenience, eCampus.com is the choice for institutions ready for next-level student and institutional success. We invite you to discover how we do so much more than sell textbooks online.
eCampus.com was founded on July 2, 1999, the birthday of one of the original investors Dave Thomas of Wendy’s. From the beginning, our driving force has been meeting the needs of the customers we serve. eCampus.com supports over 300 K-12, college, and university partners to deliver an innovative course material solutions suite, including full-service online bookstores, the eCampus.com ALL Access program, and expert collegiate retail operations. Our centrally located headquarters in Lexington, KY allows us to provide superior shipping options across the country. Through products that simplify the adoption, management and procurement of course materials, eCampus.com propels student success by delivering the right course materials, at the right time, at the right price.
With a vision for cutting-edge solutions that keep the customer at the heart of our business, Matt is a founding partner of eCampus.com and remains the driving force of our company’s success. With an “Adapt or Die” philosophy, Matt was instrumental in positioning eCampus.com as a pioneer in online textbooks beginning in 1999. His invaluable insights, stemming from over 20 years in the publishing industry, coupled with a commitment to driving down the cost of higher education has made eCampus.com the major player that it is in the online textbook industry today.
An advocate for empowering and educating students, Mark brings a passion for education to his role at eCampus.com where he oversees Internet Marketing, IT Operations, and Customer Service. Stemming from his 20+ years in the education and publishing industry, Mark understands the customer experience and ensures first-class service and support for our partners while pushing the boundaries of our innovative platforms.
Radhika Charla, Chief Technology Officer, joined eCampus.com 23 years ago and led architecture and deployment of the company’s core infrastructure. She has served as the head of Technology Department since 2013, focusing efforts on maintaining cutting-edge technology products that are agile, scalable, and cost-effective. Her contributions include the development of three online retail websites, an online bookstore solution that currently serves over 300 institutional partners, and robust administration support tools to fuel best-in-class customer support. As a member of the executive team, Radhika’s vast industry knowledge provides technology-focused strategic planning expertise that ensures eCampus.com remains an industry leader. Radhika studied at the University of Maryland where she received a Master’s in Information Technology.
Committed to ensuring operational success, Dave oversees Customer Order Fulfillment and Human Resources, as well as all facilities and physical bookstore locations for eCampus.com. He brings over 20 years of experience to the table, reflected in his successful implementation of our distribution automation. Under his leadership, eCampus.com successfully supports annual distribution volumes of over 15 million units.
Bringing over 20 years of publishing and higher education experience to the table, Barry oversees sales operations for eCampus.com. His commitment to acquiring long-term partnerships is evident through his superior communication, expansive industry knowledge, and attention to detail. Through Barry’s efforts, eCampus.com has entered into some of the largest online bookstore contracts in the industry, including the University of Wisconsin - Milwaukee and Miami University, with a combined enrollment of over 50,000 students.
With nearly 10 years of experience in the higher education industry, Clay understands the operational challenges institutions face regarding course material adoptions. A University of Kentucky graduate, his in-depth knowledge of the textbook ecosystem and strong publisher relations provides a solid foundation for his role as Chief Strategy Officer. Currently managing over 50 eCampus.com Online Bookstore partner institutions, Clay focuses efforts on building relationships that expand sell through rates on campuses to ensure long-term success for all stakeholders.
Kevin attended Morehead State University, where he earned a Bachelor of Business Administration in Accounting. He spent his early career in public accounting, primarily involved with audit and consulting engagements for small and medium-sized companies. Kevin took his first corporate controller position with a Lexington, Kentucky based industrial services company.
With over 14 years of educational publishing experience and a focus on building long-term partnerships, Daniel is responsible for helping oversee new business development while expanding existing eCampus.com accounts. His deep publishing industry knowledge combined with extensive leadership experience managing teams of 25+ sales reps positions Daniel to exceed customer expectations with proven results.
Having worked in the educational industry for over 12 years, Sophia brings a vast array of knowledge from her sales, customer service, logistics and sourcing background. Sophia is committed to providing support to our executive team, sales team and to our customers by improving our sales process productivity. She provides a streamlined approach for delivering and coordinating the flow of our services to customers to ensure their success.
With over 10 years of customer experience and a strong sales background, Audrey identifies, develops, and executes proposals with attention to detail to establish and expand new client relationships for eCampus.com. Audrey has been a valued member of the eCampus.com sales team for over 5 years.
Erica began her career at eCampus.com over 18 years ago in the marketing department before transitioning into the sales industry to expand her experience. In 2005, she returned to eCampus.com as an online bookstore Manager, managing one of our top university partnerships. As the number of colleges we served began to grow rapidly, Erica was able to effectively assist with the transition, implementation and supervision of each online bookstore account. She currently serves as Vice President of Operations for the online bookstore division where she is responsible for supporting over 150 higher education online bookstores and leading a 40+ member team. Erica has worked diligently in the implementation of our online bookstores at University of Wisconsin - Milwaukee and Miami University. Her industry knowledge and course materials expertise is second to none.
Aron Harrington is dedicated to providing unmatched service and support for all the partner schools he oversees. He currently is the Operations Manager for eCampus.com's ALL ACCESS and K12 teams. He ensures all team members provide the best customer service to their over 100 partners.
With over 10 years of experience in the Online Bookstore Department, Leslie has held various roles and served in many capacities as it relates to the implementation and management of our partners. Her knowledge of the course materials industry provides the entire online bookstore department with the training and skills necessary to be successful. She currently manages day-to-day operations of the management team, customer service reps, and merchandising group. Leslie ensures all processes are streamlined and running smoothly to provide our bookstore partners, the administration, and the students with the level of superior service they deserve.
With over 18 years in the education industry and a passion for creative omni-channel marketing, Tiffaney is responsible for marketing strategy, campaign development, and campaign execution for all eCampus.com brands. She oversees and contributes to the creation of thousands of marketing collateral assets each year, encompassing hundreds of partner brands, all seeking to connect with audiences and develop authentic customer relationships. Tiffaney brings a deep understanding of the academic ecosystem to all marketing efforts, having served as a classroom educator, curriculum project manager, director of instructional media and design, and director of brand development and rebranding for emerging edtech companies.
With over 10 years of targeted experience supporting every aspect of an online bookstore program, Sarah Montgomery oversees the efficient and effective operation of eCampus.com ALL Access and K12 online bookstores. Her dedication to providing the highest level of customer service is reflected throughout her online bookstore team, which is comprised of over 15 account managers, assistant account managers, textbook coordinators, and customer service representatives, who collectively serve over 100 institutions. Her extensive publishing industry knowledge coupled with customer service best practices offers eCampus.com partners a first-rate client experience unmatched in the industry.
With over 10 years of experience in graphic design, branding, and creative strategy, Allie Strandmark oversees the creative direction of eCampus.com's digital and print marketing, visual communications, and brand strategy. With a focus on customer engagement through elevated branding, she leads a talented team of graphic designers in the creation and execution of the design process from initial concept to final product. As Creative Director, Allie works to ensure that customers and partners consistently receive the highest quality design and visual communications from eCampus.com.
As a valued member of the eCampus.com team for over ten years, Mary is dedicated to an unmatched level of personalized service and support for the institutions she serves. With a BA in Psychology and Masters in Library and Information Science from the University of Kentucky, Mary’s academic endeavors have provided a solid foundation for understanding the industry and how to best serve her partner colleges and universities. She has held positions at eCampus.com in customer service, digital marketing, and currently serves as Director of Bookstore Operations for Team Express where she oversees operations for over 50 higher ed online bookstores.
With a vision for cutting-edge solutions that keep the customer at the heart of our business, Matt is a founding partner of eCampus.com and remains the driving force of our company’s success. With an “Adapt or Die” philosophy, Matt was instrumental in positioning eCampus.com as a pioneer in online textbooks beginning in 1999. His invaluable insights, stemming from over 20 years in the publishing industry, coupled with a commitment to driving down the cost of higher education has made eCampus.com the major player that it is in the online textbook industry today.
An advocate for empowering and educating students, Mark brings a passion for education to his role at eCampus.com where he oversees Internet Marketing, IT Operations, and Customer Service. Stemming from his 20+ years in the education and publishing industry, Mark understands the customer experience and ensures first-class service and support for our partners while pushing the boundaries of our innovative platforms.
Committed to ensuring operational success, Dave oversees Customer Order Fulfillment and Human Resources, as well as all facilities and physical bookstore locations for eCampus.com. He brings over 20 years of experience to the table, reflected in his successful implementation of our distribution automation. Under his leadership, eCampus.com successfully supports annual distribution volumes of over 15 million units.
Radhika Charla, Chief Technology Officer, joined eCampus.com 23 years ago and led architecture and deployment of the company’s core infrastructure. She has served as the head of Technology Department since 2013, focusing efforts on maintaining cutting-edge technology products that are agile, scalable, and cost-effective. Her contributions include the development of three online retail websites, an online bookstore solution that currently serves over 300 institutional partners, and robust administration support tools to fuel best-in-class customer support. As a member of the executive team, Radhika’s vast industry knowledge provides technology-focused strategic planning expertise that ensures eCampus.com remains an industry leader. Radhika studied at the University of Maryland where she received a Master’s in Information Technology.
Bringing over 20 years of publishing and higher education experience to the table, Barry oversees sales operations for eCampus.com. His commitment to acquiring long-term partnerships is evident through his superior communication, expansive industry knowledge, and attention to detail. Through Barry’s efforts, eCampus.com has entered into some of the largest online bookstore contracts in the industry, including the University of Wisconsin - Milwaukee and Miami University, with a combined enrollment of over 50,000 students.
With nearly 10 years of experience in the higher education industry, Clay understands the operational challenges institutions face regarding course material adoptions. A University of Kentucky graduate, his in-depth knowledge of the textbook ecosystem and strong publisher relations provides a solid foundation for his role as Chief Strategy Officer. Currently managing over 50 eCampus.com Online Bookstore partner institutions, Clay focuses efforts on building relationships that expand sell through rates on campuses to ensure long-term success for all stakeholders.
Kevin attended Morehead State University, where he earned a Bachelor of Business Administration in Accounting. He spent his early career in public accounting, primarily involved with audit and consulting engagements for small and medium-sized companies. Kevin took his first corporate controller position with a Lexington, Kentucky based industrial services company.
With over 14 years of educational publishing experience and a focus on building long-term partnerships, Daniel is responsible for helping oversee new business development while expanding existing eCampus.com accounts. His deep publishing industry knowledge combined with extensive leadership experience managing teams of 25+ sales reps positions Daniel to exceed customer expectations with proven results.
Having worked in the educational industry for over 12 years, Sophia brings a vast array of knowledge from her sales, customer service, logistics and sourcing background. Sophia is committed to providing support to our executive team, sales team and to our customers by improving our sales process productivity. She provides a streamlined approach for delivering and coordinating the flow of our services to customers to ensure their success.
With over 10 years of customer experience and a strong sales background, Audrey identifies, develops, and executes proposals with attention to detail to establish and expand new client relationships for eCampus.com. Audrey has been a valued member of the eCampus.com sales team for over 5 years.
Erica began her career at eCampus.com over 18 years ago in the marketing department before transitioning into the sales industry to expand her experience. In 2005, she returned to eCampus.com as an online bookstore Manager, managing one of our top university partnerships. As the number of colleges we served began to grow rapidly, Erica was able to effectively assist with the transition, implementation and supervision of each online bookstore account. She currently serves as Vice President of Operations for the online bookstore division where she is responsible for supporting over 150 higher education online bookstores and leading a 40+ member team. Erica has worked diligently in the implementation of our online bookstore at University of Wisconsin - Milwaukee and Miami University. Her industry knowledge and course materials expertise is second to none.
Aron Harrington is dedicated to providing unmatched service and support for all the partner schools he oversees. He currently is the Operations Manager for eCampus’ ALL ACCESS and K12 teams. He ensures all team members provide the best customer service to their over 100 partners.
With over 10 years of experience in the Online Bookstore Department, Leslie has held various roles and served in many capacities as it relates to the implementation and management of our partners. Her knowledge of the course materials industry provides the entire online bookstore department with the training and skills necessary to be successful. She currently manages day-to-day operations of the management team, customer service reps, and merchandising group. Leslie ensures all processes are streamlined and running smoothly to provide our bookstore partners, the administration, and the students with the level of superior service they deserve.
With over 18 years in the education industry and a passion for creative omni-channel marketing, Tiffaney is responsible for marketing strategy, campaign development, and campaign execution for all eCampus.com brands. She oversees and contributes to the creation of thousands of marketing collateral assets each year, encompassing hundreds of partner brands, all seeking to connect with audiences and develop authentic customer relationships. Tiffaney brings a deep understanding of the academic ecosystem to all marketing efforts, having served as a classroom educator, curriculum project manager, director of instructional media and design, and director of brand development and rebranding for emerging edtech companies.
With over 10 years of targeted experience supporting every aspect of an online bookstore program, Sarah Montgomery oversees the efficient and effective operation of eCampus.com ALL Access and K12 online bookstores. Her dedication to providing the highest level of customer service is reflected throughout her online bookstore team, which is comprised of over 15 account managers, assistant account managers, textbook coordinators, and customer service representatives, who collectively serve over 100 institutions. Her extensive publishing industry knowledge coupled with customer service best practices offers eCampus.com partners a first-rate client experience unmatched in the industry.
With over 10 years of experience in graphic design, branding, and creative strategy, Allie Strandmark oversees the creative direction of eCampus.com's digital and print marketing, visual communications, and brand strategy. With a focus on customer engagement through elevated branding, she leads a talented team of graphic designers in the creation and execution of the design process from initial concept to final product. As Creative Director, Allie works to ensure that customers and partners consistently receive the highest quality design and visual communications from eCampus.com.
As a valued member of the eCampus.com team for over ten years, Mary is dedicated to an unmatched level of personalized service and support for the institutions she serves. With a BA in Psychology and Masters in Library and Information Science from the University of Kentucky, Mary’s academic endeavors have provided a solid foundation for understanding the industry and how to best serve her partner colleges and universities. She has held positions at eCampus.com in customer service, digital marketing, and currently serves as Director of Bookstore Operations for Team Express where she oversees operations for over 50 higher ed online bookstores.
With eCampus.com, enjoy unparalleled support through our trusted relationships with thousands of publishers, content distributors, and the best vendors in campus retail and licensed apparel.
